Reopening your venue

The following guide covers the essential settings for getting started again with your Obee account. If you'd like the Obee team to take care of your account reopening for you, please complete this form.


Opening Hours

In Obee go to  Account → Bookings Settings → Opening Hours

Area - Description & Cut-off

In Obee go to  Account → Bookings Settings → Areas

Rules

In Obee go to  Account → Bookings Settings → Rules

Guest Communication

In Obee go to  Account → Bookings Settings → Guest Communication

  • Confirmation Email → Confirmation Email
  • SMS and Email Reminders
    • Turn these on to re-confirm bookings, review your schedule and message to ensure you're happy with the timing.
  • SMS and Email Follow Ups
    • Post dining communication is a great way to capture feedback and stay in touch with guests. Positive feedback and great experiences are nice to share with the team in pre-service meetings to keep morale up. If it doesn't suit to have these on all of the time they can also be turned on intermittently to get a "pulse" on guest satisfaction.