How to set up deposits on bookings

You can take deposits on bookings using the "Payment" features of Obee on Standard, Branded and Plus plans.

In order to use "Payment" related features in Obee you must have an integrated payment gateway setup:
See  
How to set up Pin Payments integration


  1. Select Account on the far right of the main menu
  2. Select Booking Settings from the Account dropdown menu
  3. Select Payments from the Booking Settings submenu
  4. Locate the "New Deposit / Payment" heading
  5. From the drop down menu select "Deposit"
  6. Input the "Title"
    Tip: This is not shown to guests, so something short to prompt you and your team in the future is handy e.g. "Deposit for large groups"
  7. Type in a "Short Description"
    Tip: This shows on the payment screen of your booking widget for guests so something short and descriptive is a good idea, for example: 

    "We require a deposit on this booking"
  8. In the "Booking Policy / Terms and Conditions" section type in your full policy.

    See Payment Policies for considerations and sample policies you can use
  9. Type in your "Deposit Amount"
  10. We'd recommend in most cases leaving the "Full Amount", "Currency", "Phone Bookings" and "Source" settings on their defaults
    If you think you might need to change these to meet your venues needs we'd recommend you contact support@obeeapp.com to discuss your requirements first.
  11. From the "Area", "Day / Date", "Time" and "Size" set the conditions for when this policy should apply.
  12. Press "Save"

Review

Go online and make some test bookings to ensure you're happy with how everything is working for your guests.

Send an email to support@obeeapp.com  if you'd like to have our team review your setup for you.