How to refund a booking charge

1. Select the yellow notepad icon on the booking you would like to refund 
2. On the booking screen that appears, in the Payments section, select + Refund next to the charge you would like to refund

   

3. Complete the Description and Amount fields

   

4. Complete the Email field to send a receipt confirming the refund
5. Select the Refund Now button to refund the charge