How to refund a booking charge

  1. Select the yellow notepad icon on the booking you would like to refund 
  2. On the booking screen that appears, in the Payments section, select + Refund next to the charge you would like to refund

  3. Complete the Description and Amount fields

  4. Complete the Email field to send a receipt confirming the refund
  5. Select the Refund Now button to refund the charge