How to add a walk-in

Find the Add Bookings section:

The Add bookings section (shown below) is always located in the top right of your account

Add a walk-in:

  1. Select an area for the booking from the dropdown menu. Note: If your venue has one area only, you will not be given this option
  2. Select the party size for the booking from the next dropdown menu
  3. The current date and next booking time will automatically be selected. If your walk-in guest is making a booking for the future: 
    1. Select a date for the booking from the next dropdown menu. Alternatively, select the calendar icon (shown below) to select a date
    2. Select a time for the booking from the next dropdown menu.
  4. Select the Check button to see if there is an available space for the booking
  5. If space is available, a green tick will appear beside the Check button. Note: this does not create the bookingIf space is not available, a red cross will appear beside the Check button. If needed, repeat steps 1-5 until a green tick is shown
  6. If needed, enter the guest's name and contact information in the relevant fields
  7. Tick the Send confirmation email checkbox if the guest is making a booking for the future and you would like to notify the guest of the booking details
  8. Enter any information in the comments box if needed (the guest will not see these comments)
  9. Select the Walk-in button to add the booking