How to add past bookings
The Add bookings section is where all past phone, email, walk-in and waiting list bookings can be made by staff. The following guide will walk you through the key information needed to add a past booking. The Add bookings section is highly customisable, so the example shown may look different to what you see in your venue's account.
Find the Add bookings section:
The Add bookings section (shown below) is always located in the top right of your account
Add a past booking:
- Select an area for the booking from the dropdown menu. Note: If your venue has one area only, you will not be given this option
- Select the party size for the booking from the next dropdown menu
- Select the calendar icon (shown below) to select a past date
- Select a past date from the pop-up calendar (shown below). Note: Past dates appear greyed out, however they are still able to be selected
- Select a time for the booking from the next dropdown menu
- Enter the guest's name and contact information in the relevant fields
- Enter any information in the comments box if needed (the guest will not see these comments)
- Select the type of booking —Phone, Email, Walk-in or Waiting List—to add the past booking