How to add bookings

The Add bookings section is where all new phone, email, walk-in and waiting list bookings are made by staff. The following guide will walk you through the key information needed to add a booking for a guest. The Add bookings section is highly customisable, so the example shown may look different to what you see in your venue's account.

Find the Add bookings section:

The Add bookings section (shown below) is always located in the top right of your account

Add a booking:

Select an area for the booking from the dropdown menu. Note: If your venue has one area only, you will not be given this option
Select the party size for the booking from the next dropdown menu
Select a date for the booking from the next dropdown menu. Alternatively, select the calendar icon (shown below) to select a date
Select a time for the booking from the next dropdown menu
Select the Check button to see if there is an available space for your booking
If space is available, a green tick will appear beside the Check button. Note: this does not create the bookingIf space is not available, a red cross will appear beside the Check button. If needed, repeat steps 1-5 until a green tick is shown
Enter the guest's name and contact information in the relevant fields
Tick the Send confirmation email checkbox if you would like to notify the guest of the booking (this is highly recommended)
Enter any information in the comments box if needed (the guest will not see these comments)
Select the type of booking —Phone, Email, Walk-in or Waiting List— to add the booking